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At shoeclickspk, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied, our Refund & Return Policy is here to guide you.
Returns are accepted within 7 days of receiving your order.
Items must be unused, in original condition, and with all original packaging.
Shoes that are worn, damaged, or altered cannot be returned.
Certain items, such as custom-made or clearance shoes, are not eligible for return.
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 7–14 business days.
Shipping charges are non-refundable, and customers are responsible for return shipping unless the product was damaged or defective.
Exchanges are available only for damaged, defective, or incorrect items.
To request an exchange, contact us at info@shoeclickspk.com within 7 days of delivery.
We will replace the item with the same product, subject to availability.
Inspect your order immediately upon delivery and report any damage or defects.
Provide photographs and order details when contacting us to expedite the process.
For any questions or assistance regarding returns, refunds, or exchanges, please reach out to:
Email: info@shoeclickspk.com